Privacy Policy – How 99ab Login Protects Your Data

The information we collect falls into two broad categories: information you provide to us directly, and information that is generated automatically when you use the platform.

Information you provide directly:

• Registration details: Your full name, date of birth, email address, phone number and any other details you enter when creating your 99ab login account.
• Identity verification documents: If you are asked to verify your identity, you may be required to provide a copy of your CNIC or another accepted form of identification. This information is handled with strict confidentiality and used only for the purpose of verifying your age and identity.
• Payment information: When you make a deposit or request a withdrawal, we collect the details of the payment method used – for example, your JazzCash or Easypaisa mobile number, or your bank account details. We do not store full card numbers.
• Communications: If you contact our support team by email or through the platform's messaging system, we retain a record of that communication in order to handle your query and maintain a history of the interaction.
• Preference settings: Any account preferences you set within the platform, including responsible gaming limits you choose to apply to your account.

Information collected automatically:

• Device and browser information: The type of device you are using, your browser type and version, operating system, and screen resolution.
• IP address and location: Your IP address is logged when you access the platform. This is used for fraud prevention and security monitoring purposes.
• Session and activity data: Pages visited, time spent on the platform, betting activity, game sessions and deposit/withdrawal history. This data is associated with your account.
• Cookies and similar technologies: Session cookies that keep you logged in while you are using the platform. See Section 6 for more detail on how cookies are used.

Every piece of information we collect has a specific purpose. We do not collect data for the sake of it. Below is a clear breakdown of how your information is used.

We do not use your personal data to build advertising profiles or sell targeted advertising. Any platform notifications we send you – for example, about account activity, new features or promotions – are related directly to your use of the 99ab login platform.

We do not sell your personal data. We do not share your information with third parties for marketing purposes. However, there are limited circumstances in which your information may be shared with others.

Payment processors: When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, your transaction details are shared with the relevant payment service provider as necessary to process the transaction. These providers have their own privacy policies and data handling obligations.

Identity verification services: Where identity verification is required, your ID information may be passed to a third-party verification service that checks the authenticity of the document. These services are bound by confidentiality obligations and may not use your data for any other purpose.

Legal requirements: We may be required to disclose personal data in response to a valid legal request, court order, or as part of an investigation into suspected fraud or financial crime. We will only do this where legally required and will disclose the minimum amount of information necessary.

Business transfers: In the unlikely event of a change in platform ownership or structure, user data may be transferred as part of that process. Any such transfer would be subject to the terms of this Privacy Policy and users would be notified.

We keep your personal data for as long as your account is active and for a reasonable period thereafter. The specific retention periods depend on the type of data and the reason it was collected.

• Account and registration data: Retained for the lifetime of your account and for a period after account closure to allow for any outstanding disputes or legal obligations to be resolved.
• Transaction records (deposits and withdrawals in PKR): Retained for a minimum of five years from the date of the transaction. This is standard practice for financial record-keeping purposes.
• Identity verification documents: Retained for the period required to satisfy verification purposes and applicable record-keeping requirements. Copies of documents are not stored longer than necessary.
• Support communications: Retained for a reasonable period after the query is resolved, to allow for follow-up or escalation if needed.
• Session and activity logs: Retained for a rolling period used for security monitoring and fraud detection purposes.

When data is no longer required and there is no legal obligation to retain it, we will delete or anonymise it in a secure manner. Anonymised, aggregated data that cannot be used to identify any individual may be retained indefinitely for platform analytics purposes.

The security of your personal information is something we take seriously. The 99ab login platform uses a range of technical and organisational measures to protect your data from unauthorised access, loss, alteration or disclosure.

• Encrypted data transmission: All data exchanged between your browser or device and the platform is transmitted over HTTPS using TLS encryption. This means your login credentials, payment details and personal information are protected in transit.
• Access controls: Access to user data within our systems is restricted to personnel who have a genuine need to access it as part of their role. Access is logged and reviewed.
• Password storage: Your account password is never stored in plain text. It is hashed using industry-standard algorithms before being stored.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns that may indicate unauthorised access, fraudulent transactions or misuse of the platform.
• Regular security reviews: Our platform security practices are reviewed and updated on a regular basis in line with current standards.

Cookies are small files stored on your device by your browser when you visit a website. The 99ab login platform uses cookies in the following ways:

• Session cookies: These are essential for the platform to function. They keep you logged in during your session and expire automatically when you close your browser. Without these, the platform cannot work correctly.
• Preference cookies: These remember certain settings you have applied to your account so that you do not have to re-enter them each time you visit.
• Security cookies: Used to detect unusual behaviour and help protect your account from unauthorised access attempts.
• Analytics cookies: Where used, these collect anonymised information about how visitors use the platform – such as which pages are visited most often – to help us improve the site. This data is not linked to individual user identities.

You can manage or delete cookies through your browser settings. Note that disabling essential session cookies will prevent you from logging into your account. For most users, leaving cookies enabled is the right choice for a smooth platform experience.

As a user of the 99ab login platform, you have the following rights regarding your personal data. To exercise any of these rights, please contact us using the details in Section 9.

• Right to access: You can request a copy of the personal data we hold about you. We will respond to such requests within a reasonable timeframe and provide the information in a clear, readable format.
• Right to correction: If any of the information we hold about you is inaccurate or out of date, you have the right to ask us to correct it. You can update basic account details such as your phone number or email address directly within your account settings.
• Right to deletion: You can request that we delete your personal data. We will do so where there is no legal obligation to retain it. Note that transaction records may need to be retained for a mandatory period regardless of a deletion request.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a query or complaint is being resolved.
• Right to data portability: You can request your data in a structured, machine-readable format where technically feasible.
• Right to object: You can object to specific uses of your data, such as receiving promotional communications. To opt out of marketing messages, you can update your preferences in your account or contact support.

The 99ab login platform is intended for adults aged 18 and above only. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a user is under 18, we will close the account, reverse any transactions where possible, and delete the associated personal data.

If you are a parent or guardian and believe that someone under 18 in your household has created an account on this platform, please contact our support team immediately so we can take the appropriate steps.

Age verification is part of our standard identity verification process and is one of the reasons we may request a copy of your CNIC or other identification document before processing certain account actions.

If you have a question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information has been handled, please get in touch with our support team.

You can reach us at: [email protected]

Please include your registered account email address and a clear description of your request or concern. We aim to respond to all privacy-related queries within 5 business days. For data deletion or access requests, we will confirm receipt within 48 hours and aim to fulfil the request within 30 days.

We may update this Privacy Policy from time to time to reflect changes in the platform, new features, or updated practices. When changes are made, the revised policy will be published on this page with an updated "Last Updated" date at the top.

For significant changes – particularly those that affect how your personal data is used or who it is shared with – we will make reasonable efforts to notify active users directly, for example by sending a notice to your registered email address.

Continued use of the 99ab login platform after a policy update has been published constitutes acceptance of the revised terms. If you disagree with any changes to this policy, you should stop using the platform and contact us to discuss your options, including account closure.

We encourage you to revisit this page periodically so you are always up to date with how your data is handled.